New to Oaks Kids?
Service Times are 9:15 am and 11:00 am
Check-In opens 30 minutes before the service starts and closes 30 minutes after the service starts.
Upon arrival come see us at the First-Time Family area located in the Kids Building. One of our hosts will help check in your child for their age-appropriate service area. Your parent tag and child’s name tag will have a matching, unique ID number to ensure safety during pick-up. Please keep your phone on vibrate in casewe need to contact you during service for any reason.
On your second visit, you will be able to check in using our Self Check-In Kiosks. Simply type in the phone number you provided during your first visit and follow the prompts to complete the process.
For grandchildren, niece/nephew, peers from school, etc.
At Assisted Check-In, located in the Kids Building, you will fill out our First-Time Guest form with 3 types of information.
- Guest information – Provide the child’s name, birthday, grade, and any allergies.
- Guest’s parent information – Provide the name and phone number of the child’s parents.
- Host parent – Provide your name and phone number.
For newborn child(ren)
Congratulations on your new bundle of joy! To add your newborn to your household, simply fill out an Update Card at the Assisted Check-In. We will register them to their age-appropriate classroom, and from then on, you can easily check in using the Self Check-In Kiosks.
FAQs for Parents
What do I bring?
For children 6 wks – 24 mos: We ask you to bring a diaper bag with:
- 2-3 disposable diapers or pull-ups;
- Pacifier or any other item your child may need for comfort;
- 2 prepped bottles and extra formula;
- Snacks and/or a sippy cup
- We provide water and a snack to children whose parents have given permission to have some. Learn more by clicking on “What about snacks and allergies?”
For children 3 – 5 yrs (non-kindergarten): Children must be fully potty-trained before moving into The Park. Please speak to our Toddler Team Leads before moving your child to The Park.
Where do I park?
After arriving to the campus, please follow the signs to the Kids Building. There you’ll find plenty of parking.
What about my child’s health?
We operate on the Well-Child Program. For the protection of all the children in our ministry, we can’t allow a child in the kids’ areas with one or more of the following symptoms:
- a runny nose
- symptoms of the common cold
- a persistent cough
- Children must be fever-free for at least 24-hours to participate in service areas.
If your child is not well, we kindly request that you do not place your child in any of our areas as they are at risk of exposing other children to illness. Thank you in advance for helping us keep Oaks Kids a healthy place for everyone.
What about snacks and allergies?
We provide snacks for children 7 mos – 5 yrs (non-kindergarten) unless otherwise directed by parents. These snacks consist of Cheerios, Goldfish, animal crackers, and fruit snacks. The only drink we provide is water.
If your child has a food allergy, please inform our Guest Experience Team at Check-In. It will be entered into the system and noted on his/her name tag. Also, please write it on the sign-in sheet when you drop-off your child into their class.
What kind of security check do the volunteers go through?
We require all Oaks Kids volunteers to be screened. Background, legal and reference checks, as well as personal interviews with the Oaks Kids Staff are required before someone is permitted to serve in Oaks Kids Ministry.
How do I pick up my child after the service?
When you are ready to pick up your child, go to your child’s classroom and present your Parent Tag to the Small Group Leader. The Parent Tag will be used to match the number on your child’s name tag.
Before leaving the campus, we ask that you make sure all your child’s personal items have been returned to you.
If you have any other questions about what’s available for kids at Oaks Church let us know! We would love to hear from you.