Question 1

What if it's my child's first time in Oaks Kids?

Accepted Answer

We are so excited to meet your family! Our heart is to help every child have fun, feel safe, and learn more about who Jesus is. When you arrive, please stop by our Kids Check-in counter located in the atrium of our Kids building. Our team will help you check in, answer any questions, and personally escort you and your child to your classroom to ensure a smooth, welcoming first experience. If you'd like to let us know you're coming ahead of time, feel free to email us at kids@oaks.church. We can’t wait to meet you!

Question 2

I'm running late. Where do I drop off my child?

Accepted Answer

If it’s your first time, please head to our First Time Family counter, and our team will take great care of you. If your family has attended before:

Check your child in at one of the kiosks located throughout the atrium.
Proceed to their classroom.

If you see signage indicating that children are already in service, you can head to their service space to complete the sign-in process. A Team Lead or staff member will assist with escorting your child so they can easily find and stay with their group.

Question 3

What does my child do while I'm in service?

Accepted Answer

We create age-appropriate experiences for every stage!
Nursery & Toddlers: Safe, engaging play and care in their classrooms.
Preschool & Elementary:
Time to connect in small groups.
A dynamic, high-energy worship experience designed just for them.
An engaging, Bible-based message.
Small group discussion time after service to help apply what they’ve learned.

Our goal is for every child to grow in their understanding of Jesus in a fun, relational environment.

Question 4

What if my child doesn't want to stay?

Accepted Answer

We understand that sometimes children need a little extra time to feel comfortable in a new environment. Our team will lovingly support and encourage your child for up to 10 minutes. If they are still having difficulty settling in, we will text you so you can check on them and help decide the best next step together. We also offer a Family Room where you can watch the service while your child plays in a welcoming, family-friendly space.

Question 5

Can I leave the church property after I dropped off my child?

Accepted Answer

For the safety of all children, any parent or guardian who has checked in a child to Oaks Kids must remain on the church property and be reachable while their child is in our care.

Question 6

Is there a Sensory Room or support for children with special needs?

Accepted Answer

We desire to create an environment where all kids can thrive. For Elementary students, a Sensory Room is available during our 10 AM service. Because every child is unique, we encourage you to reach out to us at kids@oaks.church so we can connect with you and help determine the best fit for your child.

Question 7

How does the train work?

Accepted Answer

Our Oaks Kids train is a fun experience for kids and families! Here’s when and where you can ride.

Locations:
1st, 3rd, & 5th Sundays of the month: In front of the Oaks Kids Building.
2nd & 4th Sundays of the month: In front of the Main Building.

Operating Times:
9:30 AM – 10:15 AM
11:00 AM – 11:45 AM
12:30 PM – 1:15 PM

Be sure to arrive a few minutes early to catch a ride!

Question 8

How can I get involved and serve in Oaks Kids?

Accepted Answer

We are always looking for adults who are passionate about the next generation to serve with us in Oaks Kids! If you’re interested in joining the team, we would love to connect with you. Visit our Dream Team page or speak with a team member on Sunday to learn more about how you can make a difference in the lives of kids.

Question 9

What if I have other questions?

Accepted Answer

If you have other questions, please contact us at kids@oaks.church or call our office at (214) 376-8208 during business hours.

OCT

11

Kids Salvation Party

DEC

6

Child Dedication

NOV

1

PJs & Pancakes